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Office Manager Certification Course

PECAA's Office Manager Certification Course


The first of its kind to feature education, testing, certification and continued support, the Office Manager Certification Course (OMCC) is accredited by The University of Houston, College of Optometry and delivers critical information and training to ensure your practice excels through the efforts of your entire staff.

The Office Manager Certification Course is a 12-hour program that enables attendees to master the skills necessary to excel as an Office Manager in an eye care practice. The courses are taught via webinar and once attendees complete the program, they must pass a rigorous exam to ensure they have attained the skills required to receive the designation of 'Certified Office Manager.'

Get Office Manager Certified


Gain comprehensive training and ongoing support designed to help you confidently lead your team, improve practice performance and excel with an industry-recognized certification.

12-Hour Program • Starting August 4 • Live Sessions At 7:00 pm ET/ 4:00 pm PT

All 1-hour sessions are held on Tuesdays. Registrants will receive a zoom link to join the webinars in real-time, providing them the opportunity to ask questions and receive immediate responses from the instructor. Attendees will learn:

  • Day-To-Day Operations

    Accounting, budgets and managing expenditures
  • Office Organization

    Systems structure and benchmarking
  • Improving Financial Performance

    Measure, monitor, aim and reward
  • Managing Staff

    Hiring, onboarding, evaluation and dismissing
  • Legal & Ethical Aspects Of Management

    EEOC laws, substance abuse, FLSA, salary basis
  • Handling Difficult People And Difficult Situations

    Personality types, situational solution maps, authority delegation
  • Meeting Management

    Agenda setting, delegation of reporting responsibilities
  • Marketing 101

    Telling your story, differentiation and engagement

Cost To Attend — Live & On-Demand Courses

Open to all eye care providers. *PECAA Propel Student Members qualify for additional discounted pricing — please contact education@pecaa.com.

  • PECAA Max Members
    $595
  • HEA Advantage Members
    $795
  • Non-Members
    $995
  • Propel Student Members
    Discounted*

On-Demand Course

If you don’t have time to participate in real-time, we offer a remote version of the OMCC, which is available now! Take the course at your own pace and still receive the same information and support you would during the live session. On-demand sessions runs year-round with testing done in March, June, September and December. Register for On-Demand OMCC.

Meet Your Instructor

Learn from industry experts dedicated to the success of independent eye care practices.

Valerie Manso

Valerie Manso, ABOC, FNAO, ALB, ACB, PECAA Director Of Staff Education


With more than 40 years of experience in the optical industry, Valerie Manso is a recognized authority in optometric business leadership and staff development. She began her career in optical retail, rising through the ranks to serve as Director of Retail Operations for a 60-location chain, where she oversaw 38 affiliated optometric practices, three wholesale labs and more than 270 employees. Valerie later transitioned into key training and development roles at American Optical, Sola Optical, Eyefinity and VSP Vision Care. Valerie now brings her unparalleled expertise directly to PECAA members, helping practices strengthen their operations from the inside out. Her sessions are known for being practical, engaging and full of actionable insights that translate immediately to practice success.

Ready To Become A Certified Office Manager?


PECAA's accredited Office Manager Certification Course equips you with the essential skills to effectively manage people, processes and performance in today's eye care practice.

Register For Live Fall/Winter 2026 Session

PECAA Max Member
$595


New to UUniversity?

Have a UUniversity Account?

HEA Advantage Member
$795 


New to UUniversity?

Have a UUniversity Account?

Non-Member
$995


New to UUniversity?

Have a UUniversity Account?

PECAA Propel Member
Discounted


New to UUniversity?

Have a UUniversity Account?

Register For On-Demand Session

PECAA Max Member
$595


New to UUniversity?

Have a UUniversity Account?

HEA Advantage Member
$795 


New to UUniversity?

Have a UUniversity Account?

Non-Member
$995


New to UUniversity?

Have a UUniversity Account?

PECAA Propel Member
Discounted


New to UUniversity?

Have a UUniversity Account?

PECAA Certification Courses

Advance your expertise with PECAA’s wide range of courses designed for professional growth.

Office Manager Certification Course (OMCC)

The OMCC is a 12-hour program that enables attendees to master the skills necessary to excel as an Office Manager in an eye care practice.

Optometric Billing & Coding Certification Program (OBCCP)

This is an exclusive program presented by PECAA, designed for eye care professionals operating within the billing and coding capacity of the practice.

Optical Management Certification Course (OPTMC)

The program focuses on frame management, assortment management and building custom tools to take your optical to the next level.

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