OFFICE MANAGER CERTIFICATION PROGRAM
About OMCC
The first of its kind to feature education, testing, certification and continued enhancement and support, the OMCC (Office Manager Certification Course) is accredited by The University of Houston, College of Optometry. The program delivers critical information and training to ensure your practice excels through the efforts of your entire staff.
The Office Manager Certification Course is a 12-hour program that enables attendees to master the skills necessary to excel as an Office Manager in an Eye Care practice. The courses are taught via webinar and once attendees complete the program, they must pass a rigorous exam to ensure they have attained the skills required to receive the designation of 'Certified Office Manager.'
Dates and Registration Information for the Fall 2024 OMCC Course Coming Soon!
OMCC Alums Share Their Stories
Curriculum
- Managing staff: evaluation, hiring, dismissing, motivating staff, stress management in the office
- Delegation of authority: prioritization, accountability
- Timeline management: staff scheduling, patient scheduling
- Meeting management: agenda setting, delegation of reporting responsibilities
- Day to day operations: accounting, budgets, managing expenditures
- Office organization and systems structure
- Legal and ethical aspects of management
- Improving financial performance: fees, credits and collections
- Goal setting
- Handling difficult people
- Handling difficult situations
Fall 2024 OMCC Registration Information Coming Soon!
On-Demand Session
If you don’t have time to watch the webinars in real-time, we now offer a remote version of the OMCC, which is available now! Take the course at your own pace and still receive the same information and support you would during the live session.
The on-demand session runs year-round with testing done in March, June, September and December.
The program costs $495 for PECAA Max Members, $695 for PECAA Advantage (HEA) members and $795 for non-PECAA members.
What Members Are Saying About the OMCC
“The entire learning experience is valuable and the approach/process is very effective because it put the needs of the learner first. It also helps improve knowledge and skills on how to formulate strategies and performance and apply it in the workplace.“
“The program and teacher Valerie were both wonderful! I gained knowledge that we are going to implement immediately in our clinic. My boss actually just promoted me to Office Manager starting today! Thank you!“
“I'm definitely more open to differences in opinions and points of view after this training. This course helped me realize that I need to step back and assess a situation before coming back at it with a different perspective. I used to come across matter-of-fact, without realizing that it might come across as offensive in some way. But recently, someone said 'I've noticed such a big difference in how you approach things.' I also try to be more motivating now in my role as manager.“
“As a first time manager, this class was a life saver and I truly appreciated all of the knowledge, experience, and information provided throughout the course. Thank you for a fantastic experience!“
OMCC Instructor
Valerie Manso ‐ PECAA Director of Staff Education, ABOC, FNAO, ALB, ACB
Valerie Manso has presented thousands of hours in continuing education for Optometrists, Opticians and Paraoptometric Technicians at venues such as Vision Expo East and West, SECO, Heart of America, East West Congress and many more.