- This event has passed.
Maximizing the Patient Experience
Many companies have made customer experience the top priority in their business for a simple reason; happy customers make loyal customers and loyal customers drive higher revenues. The challenges are implementing and delivering this strategy successfully. Among the topic points we’ll discuss together:
- Winning the first impression
- Delivering a successful patient journey
- Measuring the patient experience
Are you delivering an exceptional patient experience? Is every interaction in the patient journey the best experience possible? Join us to discuss how to maximize the patient experience to help grow your practice.
PECAA’s Practice Operations Advisor, Jenny Wiley, will be onsite at this event to answer any questions you may have.
This dinner is open to doctors and 2-3 key staff members.
We hope to see you there!