HR: Staff Management
In today’s competitive eyecare environment, how our staff manages our patients, thereby defining each customer’s overall experience, is more important than ever. As owners and managers, this raises the stakes in terms of how we manage our staff members.
Together we’ll discuss:
- How do we determine the correct level of staffing?
- What are the best methods for finding and retaining quality employees?
- Performance reviews: how often, who does them, and what forms or methods do you use?
- How do you determine salaries and raises? Do certain positions ‘top out’ in pay?
Jenny Wiley, PECAA’s Practice Operations Advisor, will join us for this event and is available to answer any questions you may have.
This dinner is open to doctors and and managers who handle human resources.
We hope to see you there!