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The 9 Qualities Patients Want Most
Recent research ranks nine areas of healthcare performance and their importance to patients. The areas include: Convenience, Insurance Coverage, Menu of Services, Price, Quality of Care, Reputation, Service Availability, Speed of Delivery, and Staff.
How do you think each category ranks? Come prepared to join us in a discussion of our perception vs the actual patient response! We’ll enjoy a good meal as we take a look at the results. Our conversation may also include:
- What do patients value most when seeking a practice?
- What differs among generations?
- What hazards and opportunities lie ahead?
This dinner is open to doctors and 2-3 key staff members per practice.
We hope to see you there!